You can delete your account and data in either of two ways:
- Inside the app: Profile > Settings > Account management > Delete account, then confirm.
- By email: write to support@sawaalif.com from your registered email or phone number with the subject "Delete account" and include the user ID shown on your profile.
What is deleted
Profile data, photos, posts, messages, gift and wallet history and notification tokens. The account is deactivated immediately and the data is permanently removed within 30 days of confirmation.
What we keep
Financial transaction records for the legally required period, and abuse-report records needed to protect users, in a form that does not publicly identify you.