Contact us directly
Official support email
support@sawaalif.comYou can also use the support or help-ticket section available within the app.
For downloads, contact us with your device and country for the current official distribution information. This website currently offers neither direct app downloads nor card checkout.
Help us investigate
- Account issue: user ID, issue description and app version.
- Purchase: order reference, date, amount, currency and payment channel.
- Safety report: account or room ID, time and description.
- Privacy or deletion request: user ID and the contact method linked to the account for ownership verification.
Do not send passwords, verification codes, full card numbers or identity documents unless specifically requested through an appropriate verification channel.
Useful links
Refunds & delivery · Privacy · Delete account · Community guidelines
Service information
Service trading name: Sawaalif Chat. Digital purchase seller for this website: Assaf Ghalib, acting as an individual. Business administration location: Michigan, United States. Support is provided by email; there is no walk-in customer service location. Official contact: support@sawaalif.com.